Product Manager, CASA

Zoe Rivka Panagopoulos, pronouns she, her, hers, serves as the Lead Product Manager on the Court Appointed Special Advocate (CASA) project. Zoe works closely with stakeholders to assess needs and ideate short and long term solutions. She collaborates with open source contributors on business process visioning and ensures that the platform is positioned for successful multitenancy use, in the future. She also develops and manages project boards, epic and story writing, backlog refinement, quality assurance, release planning, and developing customer facing instructional content.

Along with her fearless lead developers, Zoe helped build CASA Volunteer Tracking from the ground up in six months and released the first version in September 2020. The CASA Volunteer Tracking enables volunteers across the country to log their time spent with youth in the foster care system, and serves as a management tool for staff supervisors overseeing volunteer activity. The application is currently being piloted by CASA: Prince George’s County, in Maryland. Zoe has extensive experience in civic tech, and currently works as a digital consultant in the non-profit space. She has served large petition platforms such as Change.org, and small, innovative startups such as Brigade, now a part of Countable.

As a former CASA volunteer, Zoe remains dedicated to improving the lives of youth in the foster care system across America. One day, she hopes to serve as a foster or adoptive parent herself. In the meantime, she keeps herself busy as a foster parent to senior dogs.